Untitled
HOSTING
POLICIES
Terms of Service (TOS) and Acceptable Use Policies (AUP)
The Basics (but not limited to) in plain
English:
1. Nothing illegal! - No illegal spamming, illegal pornography,
unsolicited email (opt-ins are ok), warez, serial numbers,
cracks, codes, stolen MP3's etc...
2. No Server abuse.
3. We bill monthly - no long-term contracts.
4. If you violate any of the above policies, eHosting4U will
cancel your account (we always contact you first).
5. You
lose your 30 day money back guarantee if you violate
our AUP/TOS.
6. No IRC on our networks.
The Legal Version
Acceptable Use Policies (AUP)
(for all accounts)
eHosting4U has certain ethical,
legal and moral responsibilities consisting with the
use of its servers and equipment involved in the services
of web site hosting. eHosting4U
reserves the right to suspend, deny or cancel a subscriber's
access to any or all services provided by eHosting4U
whenever eHosting4U decides the services it has rendered
have been inappropriately used. Use of eHosting4U's
service constitutes acceptance and agreement to our
policies.
Web Site, Server, and Network Content/Use Provisions
(for all accounts)
All services provided by eHosting4U and its underlying
service providers may be used for lawful purposes
only. Transmission, storage, or presentation of any
information, data or material in violation of any
United States federal, state or city law is prohibited.
This includes, but is not limited to: copyrighted
material, material we judge to be threatening or obscene,
material protected by trade secret and other statutes,
material that would cause harm to minors, threats
and harassment, forgery, fraud, unfriendly network
disruptions, and distribution of viruses. The subscriber
agrees to indemnify and hold harmless eHosting4U from
any claims resulting from the use of the service which
damages the subscriber or any other party. The subscriber
also agrees that eHosting4U may disclose, without subscribers
consent, any and all information related to the subscriber
and their service with eHosting4U to any law enforcement
agent who makes a written request.
eHosting4U is not responsible for any material input
by anyone other then eHosting4U and/or posted to the
eHosting4U network by anyone other then eHosting4U.
This includes the content and links on websites hosted
by eHosting4U. eHosting4U disclaims any liability and
responsibility relating to inappropriate use or inappropriate
content of anything hosted by eHosting4U that eHosting4U did not solely create and post to the eHosting4U
network.
Spamming:
eHosting4U prohibits its users from sending unsolicited
e-mail messages (“spamming”), including, but not limited
to: Posting the same, or similar, messages to one
or more Usenet or other newsgroups, forums, e-mail
mailing lists or other similar groups or lists; Posting
any Usenet or other newsgroup, forum, e-mail mailing
list or other similar group, or list articles which
are off-topic or otherwise violate the rules of the
charter or other owner-published FAQ or description
of the group or list; Sending unsolicited e-mail,
including commercial advertisements and informational
announcements to Internet users, or any unsolicited
e-mail that could reasonably be expected to provoke
complaints; Using e-mail to engage in harassment,
whether through language, frequency or messages. Continuing
to send someone e-mail after being asked to stop is
considered harassment; Sending e-mail with falsified
or obscured header or information designed to hinder
the identification of the location of what is advertised;
Collecting replies to either (i) unsolicited e-mail
messages or (ii) messages that were either sent through
another provider which violate these rules or those
of the other provider. Users who send bulk e-mail
to “opt-in” list must have a method of confirming
or verifying subscriptions and be able to show evidence
of subscriptions for users who complain about unsolicited
e-mail. The Company’s receipt of complaints from Internet
users related to e-mails received due to users use
of “opt in” list shall be a violation of this AUP.
Any user that gets any
of eHosting4U's IPs listed on any legitimate Spam Block
or Black hole list such as but not limited to SpamCop
or Spamhaus will be billed a $100 charge to subscribers
account and additionally a $100 per hour administrative
charge to remove the block and protect our IP ranges
and mail servers.
Pornography:
Pornography is prohibited on any eHosting4U server.
eHosting4U will be the sole arbiter as to what constitutes
a violation of this provision but in general if its
legal for all ages to see, its ok, if you have to
be 18 or 21 to view, then its not ok. eHosting4U also
reserves the right not to host sites that it considers,
in its sole discretion, to be religiously or racially
offensive or inflammatory. eHosting4U will not host
warez sites or anything related to, promoting, or
offering warez, serial numbers, cracks, illegal mp3's
or anything else that would considered illegal by
the laws governing the citizens of the United States
and the state of Arizona and the city of Phoenix, Arizona.
With the few exceptions listed above and below, we
support the uncensored flow of information and ideas
over the internet. We do not actively monitor the
information that our subscribers transmit and receive,
however, we do react immediately to any alleged violations
of any of our policies in which case we reserve the
right to monitor anything on our network and any packet
of information that traverses our network.
Background-running Programs:
(for virtual accounts) We may allow programs to run
continuously in the background. These are considered
on an individual basis and an extra charge may be
incurred based on system resources used and operational
maintenance needed.
Server Abuse Issues:
(for all accounts) Any
attempts to undermine or cause harm to eHosting4U servers
or the servers of its underlying service providers
or a subscriber of eHosting4U or its underlying service
providers is strictly prohibited.
Network Security: (for
all accounts) Subscribers are prohibited from
violating or attempting to violate the security of
the eHosting4U network or any of its other subscribers,
and should a violation take place, civil or criminal
liability may result. eHosting4U will investigate any
alleged violations and cooperate fully with law enforcement.
Violations include but are not limited to the attempt
to login to any machine which the subscriber is not
exclusively paying for, interfering with any service
by DDos attacking, mail bombing or anything else that
would be detrimental to the services that eHosting4U
provides, attempting to probe or scan or test the
vulnerability of any machine on the eHosting4U network,
forging any IP address, and taking any action in an
attempt to receive services that the subscriber is
not paying for. A violation of any of the above may
result in immediate removal from the network.
Terms of Service (TOS)
Right To Refuse Service and Cancel
Accounts:
(for all accounts)
eHosting4U reserves the right not to accept accounts
for hosting for any reason it deems appropriate. We
also reserve the right to cancel an account at anytime,
for any reason, other than those stated specifically
in this policy statement, with 10 days notice. Accounts
that violate any of the policies specifically stated
herein, including late payment or non-payment of fees
owed, may be canceled with no notice.
Communication
(for all accounts)
Our primary means of communications with clients,
including for billing purposes and technical support
is by e-mail. You must supply us with your current
e-mail address so that we may contact you at any time.
We cannot be held responsible for not notifying you
of account cancelation if you do not supply us with
your correct and current e-mail address. You should
check your e-mail regularly to make sure you do not
miss an important notice.
Deactivation
(for all accounts)
If any of these terms or conditions are not followed
it will result in grounds for account deactivation.
We reserve the right to remove any account without
notice if any of the terms or conditions stated herein
are violated. If such an occurrence takes place, the
fees for that month's service will not be refunded
to the subscriber. Fees for the entire month are due
if the account is active for any amount of time, even
just one day during that month.
If we deem it necessary to cancel an account for
any reason other than those specifically stated in
this document, we will give you a 10-day notice of
cancelation by e-mail.
eHosting4U reserves the right to make any changes
to its policies and Hosting plans, pricing, bandwidth
providers, IP's, and features
offered at any time as necessary and in no way implies
fitness of purpose warranties. eHosting4U reserves
the right to refuse service to anyone. eHosting4U
reserves the right to determine what violates any
of eHosting4U's policies.
Transfer of Service
(for all accounts)
Subscriber shall not transfer ownership of their service
with eHosting4U to any other person or entity without prior
written consent from eHosting4U. If eHosting4U agrees
to allow the transfer of service, the new subscriber
must agree to the eHosting4U TOS and AUP.
Term (length) of service
(for all accounts)
All hosting packages are month to month billing with
the minimum being 1 month. eHosting4U does not pro-rate
monthly billing fees. eHosting4U does not require any
long-term contracts for any of its services.
Service Level Agreement
(for all accounts) eHosting4U guarantees 99.5% network uptime as a general
rule excluding scheduled maintenance and internet
wide vulnerabilities (things like linux slapper, sql
sapphire and others that have taken large parts of
the internet down due to thing far beyond the control
of eHosting4U), although we average 99.98% uptime.
Subscriber acknowledges that the service provided
is of such a nature that service can be interrupted
for many reasons other than the negligence of the
company and that damages resulting from any interruption
of service are difficult to ascertain. Therefore,
subscriber agrees that the company shall not be liable
for any damages arising from such causes beyond the
direct and exclusive control of eHosting4U. Subscriber
further acknowledges that the company's liability
for its own negligence may not in any event ever exceed
an amount equivalent to charges payable by subscriber
for services during the period damages occurred. In
no event shall the company be liable for any special
or consequential damages, loss or injury.
Disclaimer
(for all accounts)
eHosting4U will not be responsible for any damages
your business may suffer. eHosting4U makes no warranties
of any kind, expressed or implied for any service we
provide. eHosting4U disclaims any warranty or merchantability
or fitness for a particular purpose. This includes
loss of data resulting from delays, non-deliveries,
wrong delivery, lack of customer backups, lack of data integrity and any and all service interruptions
caused by eHosting4U and its employees. Subscriber
acknowledges that the service that is provided can
be interrupted for reasons other then the negligence
of eHosting4U. Subscriber agrees that eHosting4U cannot
be held liable for any damages arising from any disruption
of service that is outside the direct and exclusive
control of eHosting4U. Subscriber also acknowledges
that the absolute limit of any liability for anything
for any reason to any subscriber at all can never
exceed an amount equivalent to the charges payable
by the subscriber to eHosting4U during the period in
which damages are alleged to have occurred. eHosting4U reserves the right to revise its policies at any
time without notice. Subscribers must adhere to the
policies and changes as they are made.
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